Privacy Policy

Last updated: February 25, 2026

CropShield Chemicals Ltd ("CropShield", "we", "us", or "our") operates the CropShield mobile application and web application (the "Service"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

1. Information We Collect

When you create an account and use the Service, we may collect the following information:

• Account information: Full name, email address, phone number, and password
• Farm information: Farm name, physical address, mailing address, and delivery directions
• Order information: Products ordered, quantities, order notes, and order history
• Usage data: How you interact with the Service, including pages viewed and features used

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process and fulfill your product orders
• Communicate with you about your orders and account
• Provide customer support
• Improve the Service

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With CropShield staff: Admin users at CropShield can view your account and order information to process and fulfill your orders.
• Service providers: We use Supabase for authentication and data storage, and Google Sheets for product catalog management. These providers process data on our behalf under their own privacy policies.
• Legal requirements: We may disclose your information if required by law or to protect our rights and safety.

4. Data Storage and Security

Your data is stored securely using Supabase, which provides encryption in transit and at rest. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Withdraw consent for data processing at any time

To exercise any of these rights, contact us using the information below.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it by law.

7. Children's Privacy

The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy within the Service. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

CropShield Chemicals Ltd
Email: justin@cropshield.ca